2026 Spring Conference SpeakersApril 29 - May 1, 2026 Oaklawn Hot Springs Mike Rogers - Chief Workforce Officer, Office of Governor Sarah Huckabee Sanders
Jacob McCall, MBA, CHFM, SASHE - Senior Director, Engineering Services, Memorial Hermann Houston, TX
Isabel Rotondo - Manager Customer Operations, Hexmodal
Izzy Rotondo serves as the Manager of Hexmodal’s Customer Operations department, her leadership has shaped the company’s customer experience when it comes to implementing Hexmodal Technologies.
Before joining Hexmodal, Izzy spent three years in HR and Compliance at East Bay Community Action Program based in Providence, Rhode Island. At EBCAP, she chaired the organization's Safety Committee ensuring compliance with CCBHC’s Behavioral Health Guidelines, Joint Commission (JC) standards, and RI School Based Educational Program requirements. She has worked with both quality assurance and direct clinical staff to see the facility through numerous surveys including Joint Commission. Izzy began with Hexmodal as a Customer Success Specialist roughly two years ago and is now working with leadership to build and manage a team of expert Implementation Managers and Customer Operations Specialists to support Hexmodal clients across the country to save time and money. Izzy brings a unique background to her current role, as a former collegiate swimmer and certified yoga instructor, both of which she routinely practices in her spare time. Session Abstract
Many organizations consider 90 days to be the standard timeline for onboarding and adjustment. However, this initial period is also crucial for leaders to determine whether a person, product, or process is the right fit. If onboarding takes the full 90 days, there is little time left to evaluate performance or implement necessary changes.
Izzy, Hexmodal’s Manager of Customer, began to ask a new question. Her team routinely helped healthcare facilities implement technology within a 90-day timeframe. If a structured implementation process could work for clients, could the same approach be applied internally? This session outlines how Hexmodal’s Operations team successfully reduced the internal onboarding time from 12 weeks to 6 weeks while maintaining the quality of training. She starts by reviewing the original onboarding process and pinpointing the gaps that hindered progress. Then, she discusses the revised process, which involves reorganizing training steps, improving documentation, and aligning managers on clear milestones for both employees and operational procedures. Input from team members was instrumental in identifying essential components of the training and garnering support for the new structure. The new expedited onboarding model also enhanced recruiting and hiring efforts. Clear expectations helped candidates better understand the role, allowing new staff to contribute more quickly. These principles can also be applied beyond internal hiring. Healthcare facilities often encounter similar challenges when adopting new vendors, systems, or compliance technologies. Clearly defined implementation steps, assigned responsibilities, and structured training facilitate faster adoption and better long-term performance. This session offers practical guidance for organizations looking to shorten onboarding timelines while improving evaluation processes during the critical first 90 days. Learning Objectives
Mark White - Qualified Elevator Inspector (QEI), Elevator Safety Inspection Services (ESIS)
Over 30+ years of elevator industry experience. Worked as helper and mechanic installing new design equipment and then worked in maintenance. Received my QEI (Qualified Elevator Inspector) license in 1990 and started inspecting elevators. Started Elevator Safety Inspection Services (ESIS) with David Bennett in November of 1996.
Licensed Elevator Inspector in the states of Arkansas, Florida, Oklahoma, Mississippi and Texas. Jim Peterlin - Senior Vice President - Field Operations, VDA, Inc.
Jim Peterlin brings over three decades of experience in the elevator industry, having worked on both the contractor and consultant sides since 1991. As a leader at VDA, Inc., he oversees field operations across the organization, including its consulting services and inspection division, Elevator Safety Inspection Services (ESIS). His broad industry perspective and hands-on leadership make him a trusted voice in elevator consulting and safety.
Session Abstract
Provide expert overview on the importance of state and local code compliance for elevator safety. In addition, provide expertise on consulting services that protect equipment's investment and ensures maintenance contract fulfillment.
Learning Objectives
Optimizing Patient Outcomes: Why Steam System Health, Trap Audits, and Preventive Maintenance Matter in Hospitals
Katherina Rosa - Subject Matter Expert, Spirax Sarco
Session Abstract
This presentation examines the essential role of steam systems in hospital operations and how proactive maintenance directly supports patient safety and operational reliability. Steam is foundational to critical healthcare functions such as sterilization, humidification, domestic hot water generation, and precise environmental control. When steam systems operate below optimal levels, hospitals face increased risks of equipment failure, inconsistent sterilization, energy waste, and potential impacts on patient outcomes. The session will highlight how regular steam trap audits, condensate management evaluations, and system-wide performance assessments help identify failures that often go unnoticed such as leaking traps, water hammer, improper insulation, and pressure imbalances. These issues can compromise sterilization quality, reduce system efficiency, and increase operational costs. Attendees will learn how structured maintenance programs and data-driven insights extend equipment life, improve steam quality, and ensure uninterrupted delivery of essential services. By understanding the operational and clinical importance of well-maintained steam systems, healthcare engineers, facility managers, and administrators can implement strategies that enhance reliability, reduce energy consumption, and support the highest standards of patient care.
Learning Objectives
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